Posted by It is a frustrating experience when you scan your document, and the printer prompts the message “Printer is offline.” But reality is quite different because your HP printer is powered and connected. Abnormal behavior of this computer might occur due to an undiagnosed issue. As a result, it impacts overall productivity, and your supposed work might be delayed. Anyway, you are not the only person trapped with offline printer issues.
This write-up will tell the exact reason behind the issue and how to fix it with the step by step procedure and prevent your printer from causing the negative issue. Such steps are applicable in such a way that the printer’s offline issue does not happen again and again.
Overview of Printer Offline Error
The sum and substance of the offline status is that your printer cannot communicate further with the connected device. There is no certainty that there is alway is your hardware component. It may happen due to an outdated driver and network miscommunication. After all, an HP printer will provide the best outcome with efficient network connectivity, printer settings, updated software, and IP configuration. Often, the disturbance in any part will bring your printer into the offline stage.
Common reasons behind the printer becoming offline when it isn’t
Unstable Wi-Fi Connection:
When your printer has the Wi-Fi setting for being online and is experiencing fluctuating communication. In such a condition, your router might restart, or there might be network congestion or the router distance from the specific printer setting, regardless of location.
Printer is in Use printer offline mode:
Without putting in any effort, your printer enables an offline condition, making it hard to make a consistent printout and scan. As soon as the printer’s offline condition is activated unintentionally, your printer gets challenged to find the online printer status. While facing these difficulties, the expert’s association is a great option for reviving the printer’s offline condition.
Outdated and Corrupted Printer Drivers:
The driver is the baseline of the HP printer. If it is not in the best stage, then your system does not recognize the genuine stage of the printer. As a result, it shows a challenge to complete the related job.
IP address change:
An HP printer uses the IP address and might go into the offline stage. Due to some turbulence, it changes the IP address and makes the mismatch between the printer and the computer.
Pending and stuck printing job:
The series of permanent printing jobs interrupts communication and turns the printer offline, even though they are in the online stage.
Firewall or Antivirus Interference:
Many times, security software will block the respective communication in case of a wireless network.
Required steps to fix printer offline issues:
Do not be hopeless if your printer goes offline, as there might be some definite tricks to bring it back online. So, you must check a few points while facing the HP printer offline issue.
Check printer and network issues:
When it comes to scanning and printing, you must check the printer and network conditions. Let us see what should be checked on a priority basis.
- Make sure your printer has the power on or not.
- Ensure the Wi-Fi connection with the printer screen.
- If an unexpected incident happens, then restart your printer, router, and computer.
Disable Printer Offline Mode:
If you are overcome by the printer offline mode, you must know the clear step to disable it anyhow.
- Open the control panel.
- Then, you go to the devices and printers.
- Right-click on your printer.
- After a while, you must uncheck printer’s offline status.
Go with the step to set the printer as the default:
If you are really conscious about taking a printout, then you make the active stage for the impactful resolution printout.
- Right-click on your printer.
- Henceforth, you set it as the default printer.
Update and Reinstall Printer Drivers:
Printer interaction with the updated driver is core to ge the printout. So, make sure to get it from the authentic place for better performance.
- Visit the HP official website.
- Now, you make sure that that latest driver for your printer model.
- Once you are sure about the printer driver, you install and restart it by using the right trick.
Clear the print request:
Do not let the printing outcome be mid, and finish it to proceed to the next printing job. It is the right time to follow the steps.
- Open your printer properties.
- Cancel your pending printing request.
- Restart your printer spooler service.
Try to search manual IP address:
If your prior IP address does not work, then you must assign the new IP address to continue effective communication. As a result, the printer and computer will recognize each other and follow the respective commands.
How should we adapt to the printer going offline?
Without any strong reason, your printer is not in an offline status. But you should be extra careful to keep its status online.
- Try your best to keep your printer firmware and drivers updated
- Use the strong, effective, and table Wi-fic network connection
- Do not frequently change the network
- Assign a new IP address from time to time for a smooth outcome
- Sometimes, you must restart the device.
If you follow these precautions, there is a rare chance that your printer will go into offline status, and impacts overall personal and professional productivity.
Conclusions:
It is challenging when your computer is offline, but it is actually online. Handling this condition is a daunting task because a newbie makes a minute mistake in fixing an error. In this condition, you are not too late to ask for the expert’s help, and they troubleshoot the problem with the right trick. To avoid problems consistently, you must perform regular maintenance to keep it in its desired condition.